8StarOS
The reportThe productEvery areaDeeper cutsHow it works
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The reportThe productEvery areaDeeper cutsHow it works
★ ANALYTICS BY 8 STAR ★

You know the shop is busy.
You don’t know what’s working.

Busy and profitable aren’t the same thing, and the difference is usually buried in a spreadsheet someone rebuilds every month. 8 Star reports on eleven areas of the shop — sales, cash handling, labour, contracts, trade-ins, stock — totalled as the day happens and reconciled to the cash you actually counted.

Start freeOpen the report ↓

Eleven insight areas·Every store, one login·Reconciled to counted cash

[ 01 · THE REPORT ]

Ask it a different way. It answers instantly.

One store or all of them, this week or this quarter — switch and watch every number resolve again. No export, no pivot table, no waiting until the 5th of next month for somebody to send it to you.

All stores · This week

$12,800

▲ 12.3%

MTWTFSS

SALES MIX

Repairs 42%Devices 31%Accessories 18%Other 9%

Who sold it

Net sales per employee · this week

Ana R.$5,595
Marcus T.$3,214
Dev P.$2,255
Sofia L.$1,736

Ana R. is carrying 44% of all-store revenue this week.

[ 02 · THE PRODUCT ]

This is the actual screen. Go through it.

Not a screenshot and not a video — the analytics screen itself, running here. Switch sections, change the range, compare against the previous period. It sits one tab from checkout, tickets and inventory, on the same login your staff already use.

[ 03 · EVERY AREA ]

Eleven areas, not one sales chart.

Most systems report on sales and call it analytics. The parts of a phone shop that quietly decide the year — drawer handling, labour against takings, contract collection, what you paid for trade-ins — each get a worked-out view of their own.

Overview

The morning glance — what happened, and what needs you.

Net salesTransactionsAverage net saleCash on handNeeds attention

Sales

Gross against net, and where the margin actually sits.

Gross salesNet salesRevenue by categoryMarginUnitsBy staff

Cash

Every drawer event, not just the day's total.

Cash in / outNet cashDrawer opens by employeeDrawer opens by reasonBatch varianceDrawer accuracyExpected vs counted

Inventory

What you're holding, at cost and at retail.

Inventory valueCost valueRetail valueLow stockValue by category

RTO

Contracts, collection and what's slipping.

Active contractsContracts by statusCollection rateAmount paid over timeAvg down payment %Avg rental factorDefaulted

Buyback

What you bought in, and who paid out for it.

Devices boughtDevices bought over timeAvg device valueLargest payoutEmployees by amount paid

Tickets

The repair bench as a pipeline, not a pile.

Open ticketsBy statusTurnaroundRepair revenue

Devices

Every unit that passed through, individually.

Every device boughtDevice detailBy storeLarge purchases

Top sellers

What's carrying the month, by units and by money.

Best products by unitsBest products by revenueItemCategory

Credits

Store credit issued, redeemed and outstanding.

Credits issuedRedeemedOutstanding balance

Time cards

Hours worked against the sales they produced.

Paid hoursRegular hoursOvertimeHours by employeeAvg shiftShift coverage heatmapLabour cost / sales
[ 04 · DEEPER CUTS ]

The charts that change what you do on Monday.

Revenue going up is nice to know. These are the views that actually change a decision — who to put on Saturday, who to stop rostering on the till, and which best-seller isn’t really your best seller.

Shift coverage

People on the floor, by day and hour

1011121234567
Mon
Tue
Wed
Thu
Fri
Sat
Sun
FewerMore

Saturday 2–5pm is your busiest window and it runs on one person. That's not a rota problem you'd ever spot in a sales report.

Drawer accuracy

Average variance per close, by employee

Ana R.+2.40
Marcus T.−1.10
Dev P.−18.60
Sofia L.+0.80

Three people land within a couple of dollars. Dev P. is short on nearly every close — a pattern, not an off night.

Labour cost / sales

Wages as a share of takings, by week

target 22%

Five of the last six weeks ran over target. Sales held up — the shifts got longer.

Top sellers

The best seller depends on what you ask

Screen repair · iPhone$8,060
iPhone 13 128GB$6,120
Screen protector$2,996
Case, clear$1,937
Charging cable$1,936

Screen protectors win on volume; a screen repair earns nearly 3× the money from a third of the units.

Collection rate

Collected against schedule, this quarter

94.2%
Collected$18,420
Outstanding$1,134
Written off$0

Every contract payment lands against its schedule, so a plan that slips shows up as a number, not a surprise.

Inventory value

What it cost you, what it's worth on the shelf

Devices$21,400 → $31,800
Parts$6,200 → $11,900
Accessories$3,100 → $8,400
Other$900 → $1,600

$31,600 on the shelf, $53,700 at retail. Knowing both is how you tell dead stock from a good week waiting to happen.

[ 05 · NUMBERS YOU CAN TRUST ]

A report is only worth as much as the cash behind it.

Plenty of systems will happily total up what was rung in. That number is fiction if the drawer never got counted. 8 Star reconciles the takings to blind close-out counts, so the revenue on the report is money that actually existed.

Totals, not estimates

Every figure traces back to a transaction and a counted drawer — not a projection or a rounded guess.

Refunds included

Net of returns, so a strong month that quietly gave half of it back doesn't read as a record.

Every store, one login

Own three shops and see all three, or any one of them, without three logins and three exports.

Reports and cash control are the same system. The revenue line reconciles to the same blind counts that flag a short drawer.

See cash control →
[ 06 · HOW IT WORKS ]

Nobody has to build the report.

  1. 01

    Work the day

    Sales, repairs, trade-ins, contract payments and clock-ins all post as they happen. There's no separate step where someone enters the numbers again.

  2. 02

    Close the drawer

    The blind count at close is what the day's takings get reconciled against, so the totals are anchored to real cash.

  3. 03

    Pick the question

    Area, store, period, employee. Change any of them and the answer recomputes on the spot — no export, no pivot table.

  4. 04

    Read it anywhere

    Same login on your phone at home as on the counter machine, and export to PDF or Sheets when someone else needs it.

★ ANALYTICS BY 8 STAR ★

Know what's working before the month is over.

Analytics is built into 8 Star OS — the same system that runs your checkout, tickets, drawer and contracts. Start free and see your first reconciled week.

Start free →
Back to the report
8StarOS

Eleven insight areas — sales, cash handling, labour, stock, contracts and trade-ins — totalled as the day happens and reconciled to counted cash, for every store you own.

ANALYTICS
  • The report
  • The product
  • Every area
  • Deeper cuts
  • How it works
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